Complex or undifferentiated medical problems

Internal Medicine

Useful Management Information

  • Laboratory tests should be limited and dependent on the history and examination.
  • Available depression tools include:
  • PHQ-2  – 2 question screening tool
  • K-10  – 10 question screening tool
  • Consider referral to dietitian if significant weight loss reported.

Minimum Referral Criteria

Category 1
  • Unstable co-morbidities which require early medical intervention to prevent further deterioration that may result in emergency hospitalisation
  • Recent discharge from hospital or emergency department (<4 weeks) and need for ongoing surveillance and optimisation of co-morbidities
  • Acute exacerbation of chronic medical condition which impacts on other co-morbidities and requires close monitoring
  • Rapidly progressive or recent onset of undifferentiated syndromes (eg pyrexia [T<39°C] of unknown origin, marked decline in cognitive function, generalised sub-acute myalgia/arthralgia or other undifferentiated rheumatic syndromes, generalised lymphadenopathy) for which definitive diagnosis and/or management plan is required
  • Fatigue lasting more than 3 months and any of the following:
    • significant weight loss (≥5% body weight in previous 6 months)
    • recent and/or progressive onset in previously well, older patient
    • dyspnoea or other features suggestive of cardiorespiratory compromise
    • unexplained lymphadenopathy
    • presence of fever
Category 2
  • Stable co-morbidities that require risk assessment and medical optimisation
  • Stable or slowly progressive undifferentiated syndromes (eg fatigue, decline in cognitive function, generalised lymphadenopathy) for which definitive diagnosis and/or management plan is required
  • Chronic symptoms (eg dyspnoea, dizziness, imbalance) or condition requiring investigations and management to minimise long term impairment
  • Chronic symptoms causing significant social/economic/functional impairment
  • Diagnostic dilemmas requiring further investigation or confirmation
Category 3
  • Multiple co-morbidities in need of regular review where referral to two or more specialty clinics imposes an unacceptable burden on patients
  • Non-progressive fatigue lasting longer than 3 months that remains unexplained despite detailed investigation

If your patient doesn't meet the minimum referral criteria

  • If the patient does not meet the criteria for referral but the referring practitioner believes the patient requires specialist review, a clinical override may be requested:
    • Please explain why (e.g. warning signs or symptoms, clinical modifiers, uncertain about diagnosis, etc.)
  • Please note that your referral may not be accepted or may be redirected to another service

Essential Referral Information

  • Relevant medical history, co-morbidities (including depression and anxiety) and medications (including an assessment of adherence)
  • Details of all treatments offered and assessment of efficacy
  • A clear indication of clinical question that the specialist is required to address
  • Details of any functional decline or cognitive impairment
  • FBC
  • ELFT
  • ESR
  • TSH

In cases of suspected malignancy, pyrexia of unknown origin or generalised lymphadenopathy, also include:

  • CT scan chest/abdomen/pelvis
  • ANA plus full antibody profile if ANA > 1/640
  • Serum protein electrophoresis

In cases of myalgia/arthralgia, also include:

  • CPK results
  • ANA plus full antibody profile if ANA > 1/640

In cases of poorly controlled diabetes, also include:

  • HbA1c

In cases of suspected or known cardiorespiratory disease, also include:

  • Chest X-ray

In cases of unexplained fatigue of recent onset, also include:

  • Impact on daily life and work (including falling asleep while driving)
  • CXR
  • Urinalysis results
  • Calcium
  • ESR/CRP
  • Iron studies
  • CPK (if muscle weakness or pain)
  • Vitamin B12 & folate

If a specific test result is unable to be obtained due to access, financial, religious, cultural or consent reasons a Clinical Override may be requested. This reason must be clearly articulated in the body of the referral

Additional Referral Information

  • Existing psychosocial issues and supports
  • Copies of discharge summaries and outpatient letters relating to encounters with other specialists
  • ECG
  • BNP (if available)
  • Magnesium and phosphate results (if appropriate)
  • Documentation relating to past hospitalisations and clinic visits for anxiety/depression (if appropriate)
  • Background information on occupational history and past infectious diseases (if appropriate)
Published 12 May 2021

Send Referrals To

Smart Referrals

Coming Soon

Internal Referrals

Internal Medicine (E-Blueslips)

Fax

5687 4497

Post

Booking and Referral Centre
Gold Coast University Hospital
1 Hospital Boulevard
Southport QLD 4215

Enquiries

1300 559 083

Service Availability

Facilities

Gold Coast University Hospital
Robina Hospital

If you would like to send a named referral, please address it to the specialist listed above, who will allocate a suitably qualified specialist to see the patient. Alternatively, you can view a full list of our specialists.

Gold Coast Health - For Clinicians
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